Last Updated: [March 6, 2024]
Thank you for shopping with Ocean Fashion LLC (“Ocean Fashion,” “we,” “us,” or “our”). This Shipping Policy outlines important information about the shipping and delivery of your orders. Please read this policy carefully before making a purchase.
1. Order Processing
Orders placed on our website are typically processed and shipped within 48 hours business days, unless otherwise stated. Processing times may vary depending on product availability, order volume, and other factors. Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Carriers
We offer several shipping options to accommodate your needs. The available shipping methods and carriers may vary depending on your location and the items in your order. At checkout, you will be presented with the shipping options available for your order, along with estimated delivery times and costs.
3. Domestic Shipping
For orders shipped within the United States, we offer standard and expedited shipping options. Standard shipping typically takes 7 – 10 business days, while expedited shipping delivers within 5 – 7 business days. Please note that delivery times are estimates and may vary depending on your location and other factors.
4. International Shipping
We currently ship to locations within the Continental United States, International Shipping is not available at this time. We apologize for any inconvenience.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order, shipping method selected, and your delivery address. The shipping costs for your order will be displayed at checkout before you complete your purchase. Free shipping promotions may be available for qualifying orders, as indicated on our website.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or through your account dashboard. You can use this tracking number to monitor the status of your shipment and estimate the delivery date. Please note that tracking information may not be immediately available for all shipments.
7. Delivery Issues
While we make every effort to ensure timely and accurate delivery of your orders, unforeseen circumstances may occasionally cause delays or delivery issues. If you encounter any problems with your delivery, please contact our customer service team, and we will assist you in resolving the issue as quickly as possible.
8. Order Changes and Cancellations
Once an order has been processed and shipped, changes or cancellations may not be possible. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.
9. Contact Us
If you have any questions, concerns, or inquiries about our shipping policy or the delivery of your order, please contact us at oceanfashionllc@gmail.com.
Thank you for choosing Ocean Fashion. We appreciate your business!